TRANSFORMATIVE INTEGRATION OF ENTITIES & PARTNERS

Our three-phased transformative integration approach addresses the different levels of integration:

  • functional operations and value creation,
  • internal people-system relationships, and
  • external promotion and engagement with stakeholders.

Functional

Assessment and value creation

  • Review trends towards consolidation and their impact on business opportunities.
  • Assess the level of market intimacy. Consider regulatory requirements as needed (no legal advice).
  • Review competitive landscape and design SWOT for future business model.
  • Assess perception of value proposition of existing clients to be included in shaping of joint vision.
  • Align USP and define joint value proposition: “core DNA” and value shaping, as it relates to the:
    • perception & satisfaction of clients with current services,
    • positioning in the existing and future ecosystem,
    • openness for innovation etc.

Internal

Core integration process of human resources and cultures

  • Operationalizing the joint mission: governance structure and organizational performance system:
    • train and retrain staff in webinars & remote workshops, and
    • tailor-made trainings for staff via focused forums.
  • Shape social networks among people in organizations to create social capital, such as ideas, information, problem solutions, and trust.
  • Consider exit and future recruitment of healthcare professionals.
  • Deploy a lean, culture, and communication focused organizational structure.

External

Marketing and stakeholder engagement

  • Engaging with providers externally: encourage and support champions (word-of-mouth), using our in-depth inquiry method that employs drivers of professional culture and decision-making:
    • Analyzing decision-making structures and stakeholders’ culture,
    • Compiling their information needs to turn them into champions,
    • Assessing organizational politics.
  • Design sales approach:
    • Considering B2B versus B2C solutions,
    • Support web/ channel content (commercialization),
    • Balance technology versus human interaction with the client,
    • Branding and perceived presence of joint offering (culturally adapted).